Archived and Closed
This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Do Not Disturb will always send the call to voicemail due to "not disturbing" the user by their own preferences.
It would be be good to suppress the VM option if other handling options exist in the same group or if there are additional options to pickup the call. The call should go to VM only after all call handling options have been tried.