Admin: notification when user phone goes offline

  • 0
  • 2
  • Idea
  • Updated 4 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

Too many times my phone goes offline in the web portal yet I am still able to make calls.  So I end up missing critical business calls which means I lose money!  RingCentral needs to create an alert system that notifies me that the phone went offline so I can remedy the situation asap.  Yes the phone also forwards to my cellphone but that does not help me when I either leave my cellphone somewhere else or when my cellphone is dead.  Just being able to forward is not a solution to a definite bug or problem with the Ringcentral solution!  This need fixing asap as I have lost business!
Photo of Mark Gilbert

Mark Gilbert

  • 80 Points 75 badge 2x thumb
  • very upset and loss of confidence in this product.

Posted 4 years ago

  • 0
  • 2

There are no replies.

This conversation is no longer open for comments or replies.