Phone system is not working

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  • Updated 3 years ago
Merged

This conversation has been merged. Please reference the main conversation: 10/04/16: Problems with inbound and outbound calling.

Here in Minnesota our phone system is not working, but the Status here in the top page says:
SERVICE STATUS
No Known Issues
ANNOUNCEMENT:
There are no critical announcements at this time

No receiving external calls, just internals...
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Claudio (Customer)

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Posted 3 years ago

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Jeremy Miller

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Me too here in Wisconsin!!
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Claudio (Customer)

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That green dot on top at the service status is annoying me !!!
(Edited)
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J.B. Ferguson, Champion

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One of my customers is having issues and here's what it states on the Customer Care Center Service Status:

Current Issues:

A portion of RingCentral customers may be experiencing inbound and outbound call failures, as well as inbound faxing issues. No other services are impacted at this time. Operations teams are isolating the issue and performing necessary changes to mitigate the impact. We will provide an update as soon as possible.

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