photo disappeared in RingCentral and can't upload a new one

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  • Updated 3 months ago
  • Acknowledged
Recently I noticed that my personal photo disappeared in RingCentral.  I have tried to upload a new one and it won't upload.  I've tried small ones and large files, neither uploads.

Version:  20.2.1 (E. 5.0. 12)
Build:  20 (rev. f56a7ce5)
Photo of Ron Liebelt

Ron Liebelt

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Posted 3 months ago

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Photo of Jenn

Jenn, Official Rep

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Hello Ron!

Good Day! Can you try to uninstall the app and reinstall it, please. Thanks!

Please let me know if you have further questions!