Picking up another user's on-hold calls without monitoring

  • 0
  • 1
  • Question
  • Updated 4 years ago

This conversation has been merged. Please reference the main conversation: Presence: How to allow another user to pick up a line on hold.

Is there a way to be able to pick up on-hold calls for users set up in presence without monitoring their calls? 

We have no need for the ability to actually monitor calls, but do want to be able to pick up other user's calls that they have placed on hold.
Photo of KMAY


  • 322 Points 250 badge 2x thumb

Posted 4 years ago

  • 0
  • 1

There are no replies.

This conversation is no longer open for comments or replies.