Plantronics Integration in RingCentral Application

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  • Updated 5 months ago
RingCentral app does not have Plantronics integration like the standalone Ringcentral phone (desktop) and we really miss that at our business.
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Matt Slimmer

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Posted 2 years ago

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Brian D Stone

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Would be great if this was integrated, you would only need one application, not two.
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Matt Slimmer

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Since little has changed since my original post, I ended up switching back to the standalone RingCentral phone app for phone use as the Ringcentral application was just too limited.
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Michael Berkeley

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I still use the Phone app for this reason alone.  I could switch if the plantronics integration was in the RingCentral app.
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Paul Minssieux

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Hi, I am facing the same issue.
There is two reason why our business didn't used the RingCentral App : 
 1. They were no way to control the availability on a Queue (that's now fixed since few weeks)
 2. Plantronics is not integrated.

If RingCentral wants more people switching to the new RingCentral App, this functionnality needs to be added. 

As soon as it's done, our whole company will switch to this app which looks great thanks to Glip.

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John Francis

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This reply was created from a merged topic originally titled Plaintroics Buttons not working in Gliph / RingCentral App.

In the ring central phone program I can use the button on my plaintroics headset to answer a call. In the giph application I can not.