Playing videos such as youtube over RC Meetings

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Hello

Has anybody tried playing you tube videos over RC Meetings?  We have tried this a couple of times and whilst the screen share works with the content, there is no sound playing?  

Is this something anybody else has tried and if so did you get it to work?  Or is it a restriction in place?

Thanks

Stewart
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Stewart Ross

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Posted 1 year ago

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Jan Ferguson, Champion

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Stewart,

I had never tried it before but I experimented with it and I received the same result you did. I could see the video but did not get the audio from it. There's no setting on the RIngCentral side and I can't advise if there's anything on the YouTube side which would prevent it from occurring.
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Stewart Ross,

What you are describing is normal for every web meeting software application that I've seen.  When you  share a youtube video or other similar video, you are not actually sharing the original media, rather you are sharing a screen capture.  As far as the audio goes you are hearing the playback from the video, but there's no audio input from the video back into the meeting. (unless you do something simple like have an extra microphone that you can put next to the speaker).   Or, you could also try calling into the RC Meeting via telephone, and then get a cable similar to below and run it from the audio out, into the microphone input

I have not personally tested this on an RC Meeting, so can't guarantee the result, but have done this with other web/meeting apps in the past. 

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Stewart Ross

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Hello


Thanks guys, this actually makes sense now you think of it!


Cheers


Stewart