Please add Freshdesk integration to Glip

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  • Updated 3 months ago
We use Freshdesk for our IT ticketing system and I would love for it to integrate with Glip so we could monitor tickets in Glip as well. Thanks.
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Matthew Hall

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  • hopefull

Posted 7 months ago

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Brandon, Champion

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Can you just have Freshdesk cc: or bcc: an email to a Glip team?

BTW, Zendesk has hooks into Glip and also a soft phone plugin with RingCentral.  I switched from Freshdesk to Zendesk a couple years ago.
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Joe A.

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That's a nice workaround idea - thanks!
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Murali Satagopan

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This is Murali, Marketing Manager at Freshdesk. We would be delighted to get a Glip integration. Let me reach out to the guys at Glip and see how quickly we can get one going.

Thanks for the suggestion. :)
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Joe A.

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Hi Murali,

Anything I can do to add some momentum, please let me know!

I'm with Nauticus and we'll be launching an exchange here in a few weeks, we're keen to use Freshdesk + Glip + RingCentral as our solution :)

Cheers,
Joseph
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Matthew Hall

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Murali, that would be great. I hope you can get the ball rolling on that.

Brandon, I will give that a try as a temporary fix to the situation. 

Thanks guys!