Please add the ability to Block spam SMS via the call blocking option on the online account

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  • Idea
  • Updated 1 year ago
  • Implemented
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  1. Account type  (U.S., Canada, UK,  AT&T, Telus, BT)
  2. Option to block SPAM SMS for all users via the online account
  3. Currently the option to block SMS can only be done on the desktop or mobile application and each users should manually block the number. 
  4. It will be convenient if we can block specific numbers from sending SMS for all Users like when we block it on the Admin Portal for calls and faxes.  
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Matthew Austria, Employee

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Posted 1 year ago

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Jan Ferguson, Channel Partner, Champion

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Matthew,

You can do that now by blocking the number on the SuperAdmin extension (normally x101).

That would still work if you have assigned extension 101 to an individual user however that's why I recommend to my customers to never use the super admin extension and assigned it to an individual user.
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Saadet - Community Support, Official Rep

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I just verified, if you block the number under the User extension it will also block SMS.

Matthew, check out the post on how to Block Calls & SMS
(Edited)

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