Caller ID Names per user.

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  • Updated 1 year ago
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I need to be able to set up individual caller ID names per user. I dont want the company name to show up for every outbound call.
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Kevin Vu

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Posted 3 years ago

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RC-Installer, Champion

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Sorry Kevin, caller ID info is per account not per user.

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Claudio (Customer)

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I like the idea!
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Jennifer Brabham

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is this still the case ?  
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Jan Ferguson, Champion

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Jennifer...yes it is.
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Jeremy Pope

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This reply was created from a merged topic originally titled Enable CallerID to present User names, not Company name.

I have a US account for a company which places outbound calls on behalf of other companies; we cannot have our CallerID display our company name and need to be able to display our user's names instead.

When our salesperson Alice calls Barry on behalf of CrazyCorp, Barry sees "CLOSING ENGINE" as the CallerID, at the present.  We need Barry to see "ALICE" instead.  Barry would not be familiar with The Closing Engine, but would know Alice, so would expect to see that on their ID, not CLOSING ENGINE.
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Jan Ferguson, Champion

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For what it's worth, you might want to check this resource. I know nothing about them other than what I just read on their web site. Looks like it might solve your issue for the time being.