I'm in the process of porting over to Ring Central - brand new client. Our old VoIP provider, located in CA (small local firm), was able to show name of individual, company or whatever you wanted on outgoing phone calls - all Ring Central tells me they can do is show a "phone number."
I thought this was so basic that the question did not even have to be asked. Wow, was I wrong, If I knew that Ring Central could not do this we would not have moved to them.
Has anyone come up with a way to work around this issue? Incredible to me that this string goes back several years and the issue has not been addressed.