I am having a really awful RingCentral experience. I cannot get someone to pick up when calling customer service. I have been on hold for 7 minutes. I tried earlier and sat on hold for 22 minutes. I am also waiting trying to chat with someone and have been waiting for 18 minutes for an agent to be available. I have "opened a case" but haven't received a response. II have tried all the fixes with routers, network, etc. My callers can't hear me. When they can the qualify is embarrassingly atrocious - every third word is dropped, etc. Any suggestions?