Poor Performance of Running Reports

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  • Updated 5 years ago
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This conversation has been merged. Please reference the main conversation: Reports: more advanced reporting options.

Changing a single filter in any of the reports causes the website to reload everything involved, which can easily take 1+ minutes.  If I'm changing multiple filters, this ends up with a refresh after each filter....taking 5-10 minutes to just run a single report.

This could be easily solved by adding a "Refresh" or "Load" button to click once all filters are adjusted as needed to prevent the multiple unnecessary refreshes.

It also doesn't help that the Date filters seem to always be set to a date range back in October whenever I load the Reports(10/12/14 to 10/26/14).  Either don't populate the report contents until I select the filters, or choose a more current date range.
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Chad W

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Posted 6 years ago

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Mike, Official Rep

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Hello Chad,  Sorry for the frustration that this is causing.  I don't have a specific date available, but I did verify with our Product team that they are actively working on a solution to change the date range as well as the overall performance. I'll update this topic when I have more information. 

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Claudio (Customer)

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I'm waiting for the right solution... hope no too long.

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