Pre- Announcement for Business being closed due to (Weather disturbance/Holiday/Company activities)

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1.Account type  (U.S.)
2.A brief description of the business - would be helpful if there would be an Announcement that they can Turn On to inform the caller about Business being closed due to (Weather disturbance/Holiday/Company activities) before it will start playing the Main Company Greeting or IVR Menu Prompts
3.A high level description of the product or feature being requested- Gives caller the idea that no one may be able to answer their call and RingCentral customer Do not need to Always change or Update their Prompt recording/greetings
4.A typical use case scenario explaining how your business would use the feature:
Example: Due to Hurricane, RingCentral users may not be available to go to work or no access with RingCentral service. It would be best if they can have a button to Toggle that due to Weather disturbance they may not be able to attend the call, which provides their client an idea what to do next once the IVR prompt played.
5.Benefit of such feature: Lessens the creation of multiple IVR Prompts and keep changing the IVR recordings whenever needed
6.Number of Users and/or Digital Lines: 3862

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Richard Manuel, Employee

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Posted 3 months ago

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