Prevent deletion of SMS

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  • Updated 5 months ago
With my previous company I had the option to block the ability for my users to delete their SMS. I would like to see that option here. I need to be able to go o go back and read what they are texting.
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BALTIC

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Posted 6 months ago

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David Howerton

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This is something that my company also requires since we are an SEC registered investment advisor and are required to archive all incoming and outgoing SMS (text) messages.
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Saadet - Community Moderator, Official Rep

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Have you two looked into RC Archiver? :)
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David Howerton

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Yes, I have but when I spoke to RC I was informed that a User can delete a message. That is a compliance issue for us since all SMS text messages must be archived.
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BALTIC

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It doesn’t help that much because by the time I archive employees could have had a chance to delete numerous messages. I need delete option blocked so when I archive I know all the messages are there.