Preview of the outgoing fax cover page

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  • Updated 2 years ago
Would be great if the "preview" of the fax cover page actually showed my actual filled in cover page. I am a solo practitioner attorney, and I subscribe to the ringcentral fax option.  It would be beneficial to be able to actually see the page I intend on sending, to assure that I have included the correct information, including the recipient name, phone, fax, and the message being sent. Otherwise, if one cannot view the completed fax cover sheet prior to sending, is this even a "preview"?  Wouldn't this be a "post view"?
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Matthew Brock

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Posted 3 years ago

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Mike, Official Rep

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Thanks for your post Matthew.  This is a good feature request for our Product Team as it would be nice to see valid preview on all of them, not just a few.

I did some testing and found that my custom covers auto-fill, as well as the Regular sheet.

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets 

2018-02-05   We cannot get our Fax Cover sheets to display the full info required to be sent with the Sender's actual name on it -- we are getting complaints from our site level offices.  Using RingCentral for Windows desktop app  and the Web portal version on their extensions --- we have tried numerous times on both methods  --- We need to be able to attach a PDF document with the actual coversheets for confidential file transmissions. 
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Pat Lewis

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The RingCentral Phone application currently does show a filled out preview for me.