private park locations ringback

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  • Updated 9 months ago
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Hello, my name is Lionel and I work in the IT Department for Nova Medical Centers. We are needing clarifications on ring-back for private parking. Is this something that's in the road map? This is a very important feature we need for our Business Office. We have about 523 lines on our account.


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Posted 9 months ago

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Michael Cummings

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Agreed the lack of this feature for Private Park locations has been frustrating for our Admin Staff.  
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Saadet, Employee

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Hey Lionel, I'm not familiar with the feature you're mentioning. Could you provide more details about it?
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Mark Bartoszek

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We also need this feature. Private parking is big in our organization, and the lack of a ringback is frustrating for our users. They don't want to switch to the other park option.

Saadet, the feature he's describing is the ability to ring back the user that placed the call on park, currently only available if you park via virtual locations assigned in the 800 range. Private park is creating dedicated locations so that all you have to do is press the corresponding line on your phone to park the call. That option does not support ringback.