Problem transferring calls from within federated accounts - MAJOR ISSUE

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Problem with transferring calls from within federated accounts
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James Veal

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Posted 2 months ago

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Saadet - Community Support, Official Rep

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Hey James, I see that you have a case open with us regarding this, which is the best course of action. Situations like this often require live troubleshooting.
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James Veal

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Hi Sadeet, I’ve been working with our TAM and we have determined exactly what the issue is. Hopefully Tier 3 is able to find or fix the bug. Thank you for your reply.