Problem transferring calls from within federated accounts - MAJOR ISSUE

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • Acknowledged
Problem with transferring calls from within federated accounts
Photo of James Veal

James Veal, Champion

  • 592 Points 500 badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Saadet - Community Support

Saadet - Community Support, Official Rep

  • 39,126 Points 20k badge 2x thumb
Hey James, I see that you have a case open with us regarding this, which is the best course of action. Situations like this often require live troubleshooting.
Photo of James Veal

James Veal, Champion

  • 592 Points 500 badge 2x thumb
Hi Sadeet, I’ve been working with our TAM and we have determined exactly what the issue is. Hopefully Tier 3 is able to find or fix the bug. Thank you for your reply.