problem with the text menssanger

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We have problem when we send text the other person we send they dont get the text
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Dudi Gavrieli

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Posted 5 months ago

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Jessica - Community Moderator, Official Rep

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Hi Dudi, 

This can be caused by a couple of things: the sender's number doesn't have sms enabled, the message was blocked by the carrier, or the received has the sender number blocked. Please open a case with tech support and they can look into your account and do some troubleshooting: 

Open support case online