Programming the message button on a Yealink T46G

After newly provisioning the Yealink T46G phone. The message button does not call the voice mail box.

So when a voice mail is left, the message light turns red but when I go to press the button, I just get a busy signal

Is there something extra that has to be done?

RC-Installer, Champion

27,778 Points

Posted 1 year ago

12 months ago

Jessica - Community Moderator, Official Rep

10,580 Points

Hi Chuck,

I found a possible answer on the Yealink Community-- hope it helps some! They advised

Please login in the phone and go to “Account > Accountx > Advanced” and fill “Voice Mail” field with the desired number, or use auto provisioning.

#Configure the voice mail number for account X.
voice_mail.number.X =

Comment

2019-01-21T17:46:37+00:00

RC-Installer, Champion

27,778 Points

ok, so is this a mis on the provisioning process? will my changes get over written at some time? voice mail buttons work on the cisco phones and polycom after a provision

Like I said, is it supsto work once the phone is provisioned or it is not?

thanks

Chuck

2019-01-21T18:34:11+00:00

Saadet, Employee

68,142 Points

Hey Chuck, sounds like Support may need to look into the phone's settings and how it provisioned in order to help. I would suggest opening a case

Programming the message button on a Yealink T46G

Related Categories

Desk Phones