Provide links to call recordings that are synced over to the users CRM.

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  • Updated 2 years ago
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I previously used Ringio, which would provide links to call recordings.  I want RingCentral to do this.  Even more, I want the links to be sent to my CRM just like the rest of the call details.  That way, I can access the recording directly from the CRM instead of having to locate it in the CRM and then locate it in RingCentral call log.
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Jason Spindler

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Posted 2 years ago

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Mike, Official Rep

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What CRM in particular?  If there's not an existing integration, then something may have to be created.  For details integrating with 3rd party software see: 
How can I get RingCentral to integrate with my 3rd party software?
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Jason Spindler

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I use Zoho CRM.