Quality of Service Analyitcs

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RingCentral Quality of Service Analytics gives you the ability to anticipate and diagnose call quality issues impacting your users.

Take a look at our User Guide to learn more:  Quality of Service Analytics
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Mike, Official Rep

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Posted 2 years ago

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HOWARD

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When will RC offer QoS reporting for Conference? I had a user report a bad experience within a conference. Had no data to reference to find root cause. I contacted support and they said they have no way of providing the data. They also said that the feature was in the works and that it will be coming soon. Do we have a time frame?
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Saadet - Community Moderator, Official Rep

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Hey HOWARD,

Let me look into this :)
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Saadet - Community Moderator, Official Rep

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Hey HOWARD,

At this time it is on the road map for 2019. When I learn more I will update this thread :)