Queue call in progress, another call coming in

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This conversation has been merged. Please reference the main conversation: Call Queue: requesting Call Waiting for queue members

I have a main number that rings two extensions (queue).  Only one person is available to take  calls, and is currently on a call.  I would like an indicator on the phone(or app) that another call is coming in (with Caller ID), and the choice to take it (put the first caller on hold), or send it to voicemail.
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Posted 1 year ago

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