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I have called tech support multiple times regarding this issue and most of the time they mark it as resolved because it works after restarting the phone. I was given additional support by a few agents, but since the company I work for bought the phones from Amazon, there was only so much they could do.
I have completely restored and re-provisioned the phones and we have purchased brand new phones. This issue continues to occur. There seems to be nothing special that will trigger the issue.