RC Conferencing: Set Enable Join Before Host for Users as an Admin

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  • Idea
  • Updated 2 weeks ago
  • Implemented
I know some users do not agree with the "Enable Join before host" but as an Admin for my company transitioning away from a system that allowed me to set this setting for all users it would be nice to be able to do that with RC Conferencing. Lastly, it would be great to have a way to remove a person from a RC Conference or be able to end your conference so that you know no one is just sitting on the RC Conference bridge. 
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James Veal, Champion

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Posted 2 years ago

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Mike M, Employee

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Have customer asking for this as well today too!
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Chad Reese

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Any movement on this yet? It would be helpful!
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Saadet, Employee

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Hey Chad, there are no plans for this yet :/ But if that changes I'll let you all know :)
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Jackson Palmer

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It is honestly unreal that RC doesn't have a "join before host" option. This is SUCH a basic feature that literally all conferencing/video meeting platforms have. What if a SDR sets up a meeting for an AE and doesn't plan to attend? What if the host of a meeting is having technical issues, or their computer dies, or they sleep through their alarm, or their flight is delayed.... everyone else just sits there waiting??? That makes zero sense. If the host isn't vital to the meeting, then the meeting should be able to happen. RC continues to baffle me.
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Mike M, Employee

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Hey @jacksowe actually do have this feature, we added it a couple releases back!...:

(This is also available on RC Meetings as well.)

     
(Edited)
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Christin Coles

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Agreed.  It is needed as Admin.  Most of my users that are using the RC Audio Conference are NOT using the Phone app but rather scheduling and connecting via calendar link.  This feature is not available when accessing that way.  I can not tell you how many times I had to 'rescue' the 'host' and run into a meeting where EVERYBODY is waiting for them to join and give them their host key.  Embarrassing for ALL and very unprofessional!!!  It made alot of my user dislike the 'cool new phone system' because 'basic' and 'simple' features where came with complications!!  Please help and add this feature for Admins!!