RC Conferencing: Set Enable Join Before Host for Users as an Admin

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  • Idea
  • Updated 2 weeks ago
  • Implemented
I know some users do not agree with the "Enable Join before host" but as an Admin for my company transitioning away from a system that allowed me to set this setting for all users it would be nice to be able to do that with RC Conferencing. Lastly, it would be great to have a way to remove a person from a RC Conference or be able to end your conference so that you know no one is just sitting on the RC Conference bridge. 
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James Veal, Champion

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Posted 2 years ago

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Mike M, Employee

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Have customer asking for this as well today too!
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Chad Reese

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Any movement on this yet? It would be helpful!
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Saadet, Employee

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Hey Chad, there are no plans for this yet :/ But if that changes I'll let you all know :)
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Jackson Palmer

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It is honestly unreal that RC doesn't have a "join before host" option. This is SUCH a basic feature that literally all conferencing/video meeting platforms have. What if a SDR sets up a meeting for an AE and doesn't plan to attend? What if the host of a meeting is having technical issues, or their computer dies, or they sleep through their alarm, or their flight is delayed.... everyone else just sits there waiting??? That makes zero sense. If the host isn't vital to the meeting, then the meeting should be able to happen. RC continues to baffle me.
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Mike M, Employee

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Hey @jacksowe actually do have this feature, we added it a couple releases back!...:

(This is also available on RC Meetings as well.)

     
(Edited)
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Christin Coles

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Agreed.  It is needed as Admin.  Most of my users that are using the RC Audio Conference are NOT using the Phone app but rather scheduling and connecting via calendar link.  This feature is not available when accessing that way.  I can not tell you how many times I had to 'rescue' the 'host' and run into a meeting where EVERYBODY is waiting for them to join and give them their host key.  Embarrassing for ALL and very unprofessional!!!  It made alot of my user dislike the 'cool new phone system' because 'basic' and 'simple' features where came with complications!!  Please help and add this feature for Admins!!
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Chio

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As admin, this would be lovely!
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Jake Baldwin

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I see the status of this idea is set to implemented, but I still do not see this feature in my RingCentral Meetings Admin settings. 
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Mary Rose, Official Rep

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Hello Jake!

Can you clarify which feature are you referring to? Is it the stand-alone Conferencing or Conference through RingCentral Meetings?
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Jake Baldwin

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Conference through RingCentral Meetings
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Mary Rose, Official Rep

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This option can be enabled before you send an invitation to Participants. 

Launch RingCentral Meetings App > Schedule > Advanced Options > Check the box that says Enable joining before host.

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Lauren Stern

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Mary Rose - we need this at the admin level, IE any admin should be able to have this box checked by default for users, as opposed to them having to do it the first time they use the app.  This is, and has been, a long standing Zoom admin feature.
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Jake Baldwin

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I see that and I am aware that exists. This thread's title is "Set Enable Join Before Host for Users as an Admin". I would like to lock this feature as always enabled as an admin in the RingCentral Meetings Admin Center as you are already able to lock settings as always enabled such as having the ability to add a co-host.
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Mary Rose, Official Rep

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Sorry for the misunderstanding. This thread is for the Stand-alone RingCentral Conference  feature and this has been implemented. Please vote on this thread instead.

Thank you!
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Emily Halstenberg

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You can only "enable join before host" when setting meetings through the apps (RingCentral App or RingCentral for Google App). Most of our users set meetings through Google calendar directly every time (the browser). We would love to be able to change this on the admin level as well, but even if there is there a way to permanently edit each users settings so that when using Google Calendar in the browser they never have to enter a host key, that would be excellent. Most of our users are moving to Google Hangouts for meetings because of this problem.