RC Meetings: Web Camera Rotate Option

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I am having issues with my video camera in Zoom and Ring Central. I have a Yoga laptop that converts into a tablet. The video camera is located at the bottom of the laptop screen. The only sensible way to use the camera is to convert the laptop into tent mode so the camera is on top. The problem is, while the program I am in rotates correctly, the camera in zoom, Ring Central and Skype does NOT rotate. The result is people get a great view of my neck, chin and nostrils if I leave it in in the normal laptop configuration ??

I did some searching on the web, and apparently this is a common issue – however, I can’t seem to find the solution. There is no option in the settings to rotate the camera (exception is skype – you can rotate there). We rely heavily on zoom and ring central but I can’t keep showing my nostrils or participate upside down. Any help would be greatly appreciated!

Also, I believe this is something that we need granted that most devices can now be converted to tablets. This would be very much useful since a lot of computers nowadays are considered convertibles. Quite weird since I checked Zoom and they seem that the rotate option but RC Meetings doesn't? I just had to bring it up since I know for a fact that the app is powered by Zoom.

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sean.olalo, Employee

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Posted 2 years ago

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