RC Phone app for Windows/Mac, version 19.4x download

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Hi! I have a US account and am using RingCentral Phone to mass text people. Now that we're working from home, we are running into issues with our existing staff mass texting prospects and clients but having all texts create a giant group text, with no option to send an individual text to all people. We are currently using version history 20.x, but we have had success using version 19.4 of the phone app in our workplace and have had no issues mass texting to individuals with that version. Is there any place we can get a download link for Windows and Mac phone app version 19.4 for me to send to my staff? Thanks for your help!
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Lyle Feigenbaum

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Posted 3 months ago

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Mary Rose, Official Rep

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Hi Lyle,

I have reported the issue to our Product Manager to include the capability on the new version. For now, you may downgrade your app using this link;

https://drive.google.com/file/d/1b8LCKI6Qn0FYEX5LZmsfAjo56XdwwB1u/view?usp=sharing
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DanielB

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Just to be clear, that is the link for the Windows version 19.4.0 of RingCentral Desktop Phone. I don't the Mac equivalent... 
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Lyle Feigenbaum

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Thanks for the fast response! I was going to say, this is for the windows version which I can pass to my staff, but I am currently using a Mac. Is there a way I can get a download link for a mac desktop? 
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DanielB

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I was able to find the v19.4.0 for the mac and have uploaded it to my Google Drive. I don't have a mac, so I was unable to verify if this is actually v19.4.0. Hope it works!

Mac: https://drive.google.com/file/d/1XVjWViJV04ypVo4v-ZS4q3OgbA8HHrZS/
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Mary Rose, Official Rep

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Thank you Daniel!
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Lyle Feigenbaum

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Excellent, this did it for me! Thank you so much for the help. I really appreciate it.