This conversation has been merged. Please reference the main conversation: SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number
For example, a front-desk staffer (logged into RC Phone) sends a reminder message to a client about their meeting time. Then once they leave a back office assistant send a message (thru RC Phone) about a follow up survey link/appointment/etc. All messages go through the main number.
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