RC Phone - Caller ID SMS for all user extensions

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Merged

This conversation has been merged. Please reference the main conversation: SMS: Allow all users (not just operator ext) to text messages (SMS) from the Main Number

It would benefit certain business that communicate with clients (through RC phone SMS feature) to allow multiple users to share the main line number as the outgoing caller ID. 

For example, a front-desk staffer (logged into RC Phone) sends a reminder message to a client about their meeting time. Then once they leave a back office assistant send a message (thru RC Phone) about a follow up survey link/appointment/etc. All messages go through the main number.  
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Neuro Renovations

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Posted 1 month ago

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