Receive SMS on my Ringcentral number

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: UK text messaging

We have been unable to sign into Google and as we submit forgot password it says the verification code will be sent to our telephone number which is actually a landline number registered with Ringcentral.

Unfortunately since RC cannot retrieve SMS on their numbers this has meant we cannot log into Google, despite trying all other methods to retrieve the password from Google separately.

Kurt Mackay in their support team confirmed that this feature was available in the US but not the UK which is very disappointing. Further disappointment is that I can see from the other threads that this feature has been requested by other users too, some which have requested this almost 4 years ago but the developers seem to have brushed this off.

If this is not implemented then I guess we will have to disengege with RC, not that i think they care anyway.
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Shoaib Aslam

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Posted 2 years ago

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