Receiving missed call notifications even if the caller left a message

  • 0
  • 1
  • Question
  • Updated 2 years ago
  • Answered
For the last few months, when I receive a message, I get an email with the message but also an email stating the call was missed.  Previously I would only receive an email for a "missed call" if they didn't leave a message.  Any way to configure this?
Photo of Donald

Donald

  • 262 Points 250 badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of J.B. Ferguson

J.B. Ferguson, Champion

  • 36,230 Points 20k badge 2x thumb
Donald,

Yes...The configurations for what you are asking about are under Message & Notifications and then Notifications for the extension(s) in question. You can configure the notifications in any way that suits your preferences. (See the screen shot below)

Photo of Shara Meisinger

Shara Meisinger

  • 60 Points
Can you let me know where this is on the new layout?
Photo of Saadet - Community Moderator

Saadet - Community Moderator, Official Rep

  • 62,680 Points 50k badge 2x thumb
Hello Shara,

Here are updated screen shots :)