We have a receptionist. During business hours, our main line forwards to the receptionist to answer. After hours, the auto attendant allows for callers to enter the extension.
When the receptionist is away from her desk, callers get forwarded to her voicemail rather than the auto attendant since it is normal business hours. How can she easily set the auto attendant on during business hours to allow callers to choose their extension? Sort of an as an away setting? etc.