Record a single greeting for both business- and after-hours?

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When you record a voicemail greeting (from the handset) it doesn't change the after-hours voicemail greeting. We don't need or want different greetings after-hours.

Is there a way to have after-hours follow the business-hours voicemail greeting?
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Jeff St. John

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Posted 1 year ago

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Jessica - Community Moderator, Official Rep

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Hi Jeff, 

If you download your business-hours voicemail greeting, you're able to then upload that same voicemail greeting to be your after-hours voicemail greeting. 

As another possible workaround, if you do not use any other after-hours functionalities, you can expand your business hours and not have any after-hours, thus negating the need for the after-hours voicemail greeting.