Recover deleted text messages

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • Answered
Is there a way to recover accidentally deleted text messages?  Texts were deleted in the RC Phone app on an iOS device.  We can do this for deleted voicemail messages within 5 days by signing into the portal site.
Photo of Robert Moore

Robert Moore

  • 526 Points 500 badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Jessica - Community Moderator

Jessica - Community Moderator, Official Rep

  • 6,104 Points 5k badge 2x thumb
Hi Robert, 

Unfortunately there isn't a way to recover the deleted messages. Going forward, I would recommend backing them up with RingCentral's Archiver, which backs everything up to a DropBox account. In the future they'll be adding additional cloud storage services as well :)