Reduce number of rings before diverting to voicemail

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  • Updated 2 years ago
We would like to see a shorter ring time before diverting to voicemail. Say 3 seconds. So a call will only ring once or twice before diverting to voicemail.

The minimum ring time before diverting to voicemail is "1 Ring (5 seconds)". However despite RC suggesting it is 5 seconds, we have found on testing to be nearer a 10 second ring time, which is too long.

The only other shorter option is no ring straight to voicemail. This is too abrupt.
Please vote if you would benefit from a shorter ring time before diverting to voicemail. :)

We are a UK based company. As we can not man calls each day we have a call back service setup. When phones are not manned or are busy, calls are set to divert to our call back voicemail message.
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West Living

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Posted 2 years ago

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