Remove Site Extensions from RingCentral AIO

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  • Idea
  • Updated 3 weeks ago
  1. US
  2. Manufacturing company
  3. The RingCentral all in one app now includes site extensions in the dialer when using multisite, which was not the case in RC Phone. I'd like to either see this removed from AIO or a checkbox in the site settings to display or not display this in the contacts list and dialer.
  4. Our employees would instead direct their transfers to a queue or a user group of the appropriate extension instead of the IVR/site because sites don't have forwarding/handling logic like users/virtual extensions.
  5. Simplifies and support forwarding/handling for queues and user groups/virtual extensions
  6. 200
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Mason Fox

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Posted 3 weeks ago

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