remove user extension detail from sent faxes

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  1. Account type:
  2. A brief description of the business : 
  3. A high level description of the product or feature being requested: at the top page of the faxes sent, it reflects the extension name of the sender. Customer would like to add the  option to block that as well, since it has the option to block the number already. 
  4. A typical use case scenario explaining how your business would use the feature: The customer would send a fax and it can have it reflect only generic information, instead of showing specific sender information at the top of the page.
  5. Benefit of such feature: ease of use / customer preference. 
  6. Include any related case number if applicable: 07046631
  7. Number of Users and/or Digital Lines: 2 users / 1 digital line
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Jasmine M, Employee

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Posted 5 months ago

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Siskiyou Massage

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This reply was created from a merged topic originally titled Hide extension number on fax cover page..

The phone number that is automatically populated on fax cover sheets includes the extension number. People do not need the extension number to call us. It would be very useful to have the ability to edit what number is displayed on the fax cover so that it is accurate.
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Taylor, Champion

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Siskiyou, the outgoing caller ID can be changed in the Extension settings (look for the Outbound Calls/Faxes tab). Is this what you're referring to?
(Edited)
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Siskiyou Massage

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We don't want to change the whole phone number, just omit the extension. I don't see any way to just omit the extension. I see that I can choose from our Fax number, main number, etc, but when the Main number is selected, it automatically includes the *1 at the end of the phone number on the fax cover sheet.