Render basic HTML from Glip webhooks, or disable HTML rendering

  • 0
  • 1
  • Idea
  • Updated 2 years ago

We're bout to switch to Glip, and one of our use cases is for incoming messages posted via Webhook. Unfortunately, our service desk provider doesn't strip HTML from the description, so when we include the body a lot of HTML gets posted along with it, making it unreadable.

The service desk in question is Freshdesk.

Can there be a flag introduced to "strip_html or "render_basic_html" ? Elements include, with some styling:
  • <br>
  • <div>
  • <a>
  • <span>
  • <table>
  • <td>
  • <tr>
Photo of Joseph Porter

Joseph Porter, Champion

  • 1,270 Points 1k badge 2x thumb
  • frustrated

Posted 2 years ago

  • 0
  • 1
Photo of Brandon

Brandon, Champion

  • 24,902 Points 20k badge 2x thumb
I'm going to suggest you cross post this to developers community too.  They might have some ideas how to work around this.  Developers Community