Replace glip with Slack

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  1. Account type  U.S.
  2. A brief description of the business: Managed IT Services Provider
  3. A high level description of the product or feature being requested: Allow glip to be replaced with a Slack integration
  4. A typical use case scenario explaining how your business would use the feature: Users could use the RingCentral app with Slack instead of glip.
  5. Benefit of such feature: Some customers have integrations with other customers on slack already and have a RingCentral seat. This would allow centralization of both features and propel RC forward in the industry by integrating with an industry standard in company chat solutions.
  6. Number of Users and/or Digital Lines: ~200

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Posted 1 year ago

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Brandon, Champion

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Seeing as RingCentral purchased Glip and has since started making it their central application this does not seem too likely at first thought.

But- I do agree it would be good to have a tight integration with Slack and one could argue that this is  a good idea for RingCentral in the long run because Slack users (of which there are many more than RC users, I think) that are considering using RIngCentral for voice would not hesitate if they knew there was an option of using a quality integration with Slack.