Report for tracking productivity

  • 0
  • 3
  • Idea
  • Updated 4 months ago
Merged

This conversation has been merged. Please reference the main conversation: Track Do Not Disturb/Busy on the soft phone

Need to be able to get a report of start and end time when a user put on unavailable (Busy or Do not Disturb or Invisible) and when they come out of it. This is important for us to track productivity. I am sure most will agree. Account type : US. This is for Customer Support department for our business. 
Photo of Richard Wilson

Richard Wilson

  • 112 Points 100 badge 2x thumb

Posted 4 months ago

  • 0
  • 3

There are no replies.

This conversation is no longer open for comments or replies.