Billing: Reporting functon is missing features

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  • Updated 3 years ago
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International call reporting is important to us because we make expensive satellite calls. The reporting function doesn't allow for any customization.  We cannot show charges per call, and country called.  There should be an international report that can be run along with selecting the columns needed.  We have to rely on the detailed call logs to pay intl charges because Ring Central doesn't have their billing system setup to bill all international calls made within the bill period.  The purchase of international packages is non standard and disables account payables to allocated the charges billed.
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Kelly Lopez

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Posted 3 years ago

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