This conversation has been merged. Please reference the main conversation: Reports: more advanced reporting options.
Canadian account, Looking at reporting for a Queue, the time range defaults to a call length of 30 sec to whatever. I want to see all missed calls, not just those making it to 30 seconds. My inbox shows 21 missed calls and your reporting is only showing 2 missed calls. Please let me know of a solution. we have tried clearing the cache on the browser and have technical support suggesting on the community board for help.