Reports on outbound calls using a blocked number

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We track how many calls our reps are making and sometimes they need to block their outbound number when making a call. Do these calls show up in Performance reports for that rep? If not, then how can I find out how many calls were made by a rep where they have blocked the outgoing number?
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Randee Bowder

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Posted 2 years ago

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Saadet, Employee

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Hey Randee, have you looked at the data under the Calls tab? What does it show for some of the calls you know were made from a User blocking their Outbound Caller ID?

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