Call Logs: view for all purchased calls (ability to select "international" calls in filter)

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  • Updated 1 year ago
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99% of our calls are to and from US numbers, so they are free. There is the occasional international call in there that costs money, but it is a pain to page through all of the calls in the detailed log just to find these calls that incurred charges. I'd love a view that showed only these calls. Even better if this report can be automatically sent via email every month.

By the way, one of the calls turned out to be one of those cramming charges from the US Virgin Islands. The caller ID was (WARNING! DO NOT CALL THIS NUMBER!) 340-626-2570. RC support was great about reversing the charge. But still something  to keep an eye out for.
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Dave Cortright

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Posted 3 years ago

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Danno, Champion

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Thanks for the info.  I'm going to add that number to my blocked calls list!
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Elliot Beaudoin, Alum

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Hello,

Elliot here from RingCentral. We are currently working on Call Logs and would love to get the customers who are interested in Call Logs to complete a quick 2 minute survey. 

The survey is here: https://goo.gl/forms/vAWbKIQb1IsCSly13

Thanks,

Elliot