Requesting for presence on the shared line ext. Any work around to be able to view or use the HUD to see if the share line is on a call?

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I have a US account and created presence to be able to use 2 devices on one line. the presence feature is not included so I am not able to see the if other extensions/ users on the account are on a call. Do you have a fix for this?

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Yesenia Selvaggio

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Posted 1 year ago

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Saadet - Community Support, Official Rep

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Currently, what you are wanting to do is not supported. If you would like to leave more details and a use case scenario regarding how you will be using such a feature and/or how it will help your business, we'll convert this to a feature request so other members can vote on the idea.

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