We use RingCentral so that Non-IT staff can leave a voicemail outside of our normal business hours when they experience a technical problem that requires IT help.
In the past 12 months, we've received 13 calls to the extension set up for this purpose. However, 12 of those were spam calls.
So we woke up our staff to deal with a spam call.
Is there a way to require a caller to enter a code before being granted the ability to leave a message at an extension?**EDIT** Apologies- I just realized that I didn't include the requested details from the example feature request- Sorry!
1. US account
3. requesting a passcode prompt before callers can leave a voicemail
4. see above
5. see above
6. no case number, just a support chat with Laira Vianca B starting at 2:06:50 PM on Wed Oct. 3, 2018
I'd be more comfortable answering question #2 in more detail if this was a private channel.