Required Prompt to Stop Robocalls and Telemarketers

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We are a wellness center with 3 locations in San Diego. All 3 locations have different phone numbers that customers call even though the calls ring in all 3 offices simultaneously.  I would like to enable a greeting that requires callers to respond to a command prompt to type or say a particular number before the rules take affect. 

The issue is, currently it is my understanding that you can only have a prompt when callers dial the main company number so this feature won't work when they call the other locations.  My goal is to have an outgoing message that says something like, "Thank you for calling DREAM Wellness... if you're calling to schedule an appointment, press or say 5. If you are calling for any reason other than patient care, please say or press 6."  If they don't press any button, I want them to either get stuck in a loop or be disconnected.

If figure this would make the robocalls go away and for the live sales people, they would have to press a button which would limit the amount of calls my receptionist has to answer. Right now we get about 15 sales / robocalls every hour and the receptionist has to stop what she's doing to answer every call which is making it impossible to conduct business.    
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Brian Stenzler (Pacific Beach)

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Posted 5 months ago

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Michel, Champion

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You can simplify your setup and block the robocalls by using IVR call attendant - - let us know how many landlines and how many RC lines and your handsets, then i can suggest how to set it up.
It's more about the phone numbers the customer calls as opposed to the phones themselves. The numbers in question are 858-847-0110, 858-274-2225, 619-449-0593 and 858-273-6700. When people dial any of those numbers, I would like to have a prompt required.
Thanks!
(Edited)
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Michel, Champion

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But to suggest a good setup we need to know if these are RC lines or landlines
I'm sorry... I don't really know the difference. I'm still confused with the VOIP lingo. They are probably RC lines.
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Michel, Champion

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Are your phone numbers setup as RingCentral numbers, or are they traditional land lines with a non-voip carrier (Bell, AT&T, etc)?  The models of the phonesets will also indicate which types of lines you using.