resend welcome email to current extension.

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  • Updated 3 weeks ago
Hello All
I was hoping i can get some help and see if there is a way to re-send a welcome email to a current extension. We rotate extensions and a user would like to set up their account with the current number and extension. Is there a way to re-send the welcome email without having to create a new user? thanks in advanced.
Photo of 3011 - Gus Reyes

3011 - Gus Reyes

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Posted 2 months ago

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Saadet - Community Support, Official Rep

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Hi Gus, you can only resend the Welcome Email to an extension that has not been activated. 

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I would like this functionality also. It would be convenient for positions that have a lot of turnover. I do the work around of deleting and creating a new extension. 
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Les Waggoner

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+1 for this functionality for me as well.
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Jeff Stucki

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I would also like to resend the welcome email. We recycle RingCentral accounts and have some positions with high turnover. I would like to be able for the new users to receive the same instructions as previous user.