How do I reset the voicemail pin, password, or security question?

  • 14
  • 10
  • Question
  • Updated 2 years ago
  • Answered
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution has become inactive, or information contained in this thread is no longer accurate. If you have a related question on this subject, please post a new topic.

I have a user that has forgotten her VM pin. How do you retrieve or reset it?
Photo of Alejandro


  • 458 Points 250 badge 2x thumb

Posted 6 years ago

  • 14
  • 10
Photo of Mike

Mike, Official Rep

  • 94,358 Points 50k badge 2x thumb
Official Response
Please visit the following page for step by step instructions explaining how to reset your Voicemail pin, password, or security question. 

Changing or Resetting a User's Password, Pin or Security Question