Restricting a user extension from getting calls from other extensions or DIDs.

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I have a extension but I would like to have calls from only certain users. As per technical support from RC this feature is not available. It will be nice to have this feature for user extensions. Right now the calls can get blocked at system level but not at extension level. Thank you. 
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Habib Zakaria

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Posted 3 months ago

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Cecile Glassy, Champion

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USA-based acct | 2287 Users | 3800 DID lines | 28 sites | all Polycom VVX500 phone handsets


Depending on how many other internal extensions you want to avoid talking to, you could use advanced call handling rules to route their calls direct to voicemail.   If it is not too many - that is what I would do, otherwise that would be pretty hard to do if you have hundreds of them.

Cecile Glassy

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Arun Guha

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I like the idea of extension level blocking. It's finite.
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Habib Zakaria

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In my case this extension is tied to an alarm system and it is not a regular extension, I only want 4 users to be able to dial that extension and no one else should ring it. Last time I did a block on the spam callers whos caller ID was blank that was done at the system level.